March 27,2006
Re: Organizational Pandemic Readiness

Dear Valued Customer

Increased vigilance and awareness of a possible pandemic influenza has made itimperative for organizations to initiate their own protocols for preparedness in the eventof such an outbreak.
I am writing today to inform you that Medical Mart is already well down the path ofpandemic planning and to our state of readiness. This plan protects our employees’ health and safety as well as managing the impact to our customers, our communities and the economy.

Medical Mart has implemented a pandemic response plan and I will share some of thekey elements with you. A readiness team is now analyzing the impact on our businessand preparing responses in the areas of essential employees, processes and products thatare likely to undergo increased demand. These responses take into consideration such matters as employee absences, human interaction guidelines and the encouragement ofvaccinations. On the customer and product side, we have identified customers with special needs and products that are critical. A process to provide these critical products in an orderly first order-first served procedure to prevent excessive ordering, stockpiling andhoarding is in place. This will provide market stability in the event of implementation of the plan.

Other policies that are in place to be implemented during a pandemic includetelecommuting, travel policies and allocating additional resources to protect ouremployees and customers in the form of hand-hygiene products and enhancing the telecommuting infrastructure.
The final steps that we are implementing involve communicating with our employees and educating them on our pandemic preparedness response plan. From that point, MedicalMart will work with all health care stakeholders to share and integrate our plans and capabilities for the benefit of our communities.

Additional information will be posted on our website www.medimart.com.

5875 Chedworth Way Mississauga, ON L5R 3L9
[t] 905 624 6200 [f] 905 624 2848