Medical Mart Only Distributes
Within Canada
|
Prices are in Canadian Funds
|
ORDERS |
Orders are subject to acceptance by Medical Mart Supplies
Ltd. and prices are subject to change without notice.
|
Minimum amount of an initial order is $50.00
|
Minimum order for prepaid freight is $100.00 for Nursing Homes,
Vets, Physicians, Dentists. $300.00 for Hospitals before taxes.
|
Orders are binding when accepted and confirmed by Medical
Mart Supplies Ltd. Acceptance is subject to final approval by the Credit
Department, Account Information Form and acceptance of all terms and
conditions of sale by customer.
|
|
PRICES |
Prices are subject to change without notice.
Prices published at the time of order will be honored. Errors and omissions
excepted. This agreement and prices cannot be altered except in writing
by an officer of Medical Mart Supplies Ltd. |
|
TERMS |
Payment terms are NET 30 DAYS. A service charge
of 1 1/2 % per month will be assessed on all past due invoices, as well
as expenses, attorney fees and court costs which seller incurs by reason
of buyer's default. |
|
SHORTAGES, ERRORS, & DAMAGES |
Inspect all shipments carefully. Verify total
number of cartons. All claim for lost, damaged or concealed shortages
(due to pilferage) must be made to the delivering carrier claims department
within 7 days of delivery. |
Shortages and errors must be reported to Medical
Mart Supplies Customer Service Department within 7 days of delivery. |
A minimum restocking fee of 25% shall be imposed
on accounts returning merchandise that is not defective. An additional
restocking fee may apply according to individual manufacturer's policies.
This will be advised when a return authorization number is issued. |
|
RETURN GOODS POLICY |
No merchandise will be accepted without a proper return authorization
number. Items being returned must be re-packaged into a larger container
to protect the original packaging of the product. A tag or sticker must
be attached to the outside of the re-packaged item(s) showing the authorization
number. Do not write directly on the original package. Request must be
made by furnishing us with the proper information. a) Account number.
b) Invoice number.
c) Catalogue number.
d) Quantity
e) Specific reason for return |
|
The damage must be a manufacturer's defect. All damaged merchandise
will be replaced, or a credit will be issued at the discretion of Medical
Mart Supplies Ltd.. Damaged stock due to improper use or customer abuse
will not be accepted for return. |
|
Only current merchandise will be accepted for return. Any
other previously discontinued merchandise will not be accepted. If there
are extenuating circumstances, please contact Customer Service . |
|
Any merchandise not returned within 30 days of the date of
authorization will NOT be accepted. |
|
All merchandise must be returned clean and unaltered , in
original packaging. Accounts returning merchandise not meeting these standards
will be returned to sender and no credit issued. |
|
CANCELLATIONS |
All orders are considered valid and cannot be cancelled unless
a WRITTEN cancellation is faxed and is received before shipping date.
Phone cancellations will only be honored if there are extenuating circumstances. |
|
CUSTOMER SERVICE |
Toll Free: 800-268-2848 905-624-6200
Fax: 800-563-6937 905-624-6018 |
