| History
Medical Mart Supplies Ltd. is a family-owned Canadian sales, marketing
and wholesale, distribution company providing full service solutions
to the health care industry. Robert G. West incorporated Medical Mart
in January of 1978 in the city of Mississauga, Ontario, Canada. Having
15 years experience with a large national health care supply house,
the President created Medical Mart with the premise of specializing
in the needs of the health care provider, emphasizing
reliable service and the promotion of quality products. |
Scope & Scale
From its’ beginning 30 years ago, Medical Mart now employs
over 130 people across Canada and is the country’s largest and
fastest growing 100% Canadian-owned health care sales, marketing and
distribution company. A dedicated team of professional and experienced
employees support our customers coast-to-coast. A team of 15 Customer
Care representatives directly adds to the value created by Medical Mart’s
‘best-of-class’ 40 Account Managers. These
are highly motivated and skilled sales professionals providing valuable
solutions to customers on a daily basis thus allowing health
care providers to care for patients.
Internally, our trained and experienced Customer Care team, (“Trade
CSD Professionals”) assists in providing quality supplies and
equipment to the health care provider. Their knowledge and expertise
facilitates the daily processing of in excess of 1500 customer transactions
of varying size and value. Medical Mart continues to satisfy the needs
of the customer.
All business activities are driven by an information technology system
that is constantly being updated and modified as customers bring new
requirements to the business. Medical Mart’s ultimate goal is
to act quickly and accurately to the ever changing
needs of the customer. This responsiveness is the means to growing Medical
Mart’s business across Canada.
Medical Mart has physically grown over the years and in 2005 the entire
national distribution network was significantly expanded and upgraded.
Medical Mart now maintains a 107,000 square foot corporate centre and
distribution facility in Mississauga, Ontario. Additional state-of-the-art
distribution facilities are strategically located in St. John’s,
NL, Dartmouth, NS, Windsor, ON and Edmonton, AB for a total Canadian
capacity in excess of 200,000 square feet. Physical capacity will continue
to increase in the future.
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Medical Mart is unique amongst health care distributors
in Canada as Medical Mart is the only health care distributor marketing
and selling directly to all of the health care providers.
This includes Hospitals, Long-term Care facilities and the Alternate
Care sector covering primary care Physicians, Dentists, Clinics (all
types), Laboratories, First Responders, Veterinarians and health care
affiliated pharmaceutical and biotechnology customers. Presence in the
consumer Home health care market continues to grow.
Under the direction of Robert J. West, Executive Vice President, along
with Ken Kirby, Senior Vice President; Steve Currie, CFO; Don Berry,
Executive Vice President; Medical Mart West, new and innovative value added health
care products and services are being introduced each year.
In Mississauga, Medical Mart moved their existing home health care retail business and open to the public in June 2005 a new retail consumer home health care store, located in the high profile Heartland Town Center. This 5,500 sq ft custom designed facility addresses the unique personalized needs of each home client within their local community. Our existing home health care customers have welcomed this new facility as a great improvement over our previous locations. Customers from across Canada access our health care consultants for clinical assistance and product needs are fulfilled via next day courier services.
Sales and Marketing efforts are focused with a specialized value
proposition specific to the customer needs. Medical Mart markets
and sells a vast and comprehensive line of over 80,000 world class medical/surgical
products from more than 600 suppliers from around the globe at competitive prices.
Medical Mart has been at the forefront of electronic
business trends and continues to leverage their operating system to
provide not only customer solutions, but to work with suppliers and other
stakeholders to improve health care efficiencies and productivity.
The other team leaders at Medical Mart include: Ian
Angell, Operations Manager; Dave Clemens, Warehouse Manager; Tim Boddinton,
Controller; Fran Goddu, IT Director; Andrew Bugeja, IT Manager; Chris Wice, Materials Manager; Bob Jung, Director of Contracts
and Quotations; Patricia Rekrut, Western Operations Manager; and James Singh, Home Health Care Manager. Medical Mart’s
team continues to focus on satisfying the needs of the health
care provider throughout Canada.
For more information about Medical Mart, or to visit any of the company's locations, use the "contact us" a button on the navigation bar to obtain details specific to your location.
Sincerely,
Robert J. West
Executive Vice President
Medical Mart
For more information about Medical Mart or to visit any of the company’s
locations, Click Here.
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The NDC-ABCO Message
As a founding shareholder of ABCO Dealers Inc., the
largest North American
marketing and buying group of independent Health Care Dealers - Medical
Mart
is able to access valued products from world class manufacturers.
What is NDC?
NDC, National Distribution & Contracting, Inc., is an elective member
service organization providing distribution, logistics
and a full range of services to nearly 300 independent medical &
dental product distributors.
About National Distribution & Contracting, Inc.
NDC is the largest organization of independent medical,
surgical and dental supply distributors in North America representing
close to 300 member distributors internationally who generate annual
sales in excess of 6.6 billion dollars.
NDC is the parent corporation of ABCO. NDC represents nearly 300 distributors,
the largest organization of independent medical, surgical, dental and
laboratory supply distributors in the United States. NDC provides a
unique collection of business services including master
distribution and logistics on behalf of distributors and manufacturers
serving healthcare providers throughout the United States, Canada,
Caribbean and parts of Central America.
NDC’s comprehensive programs allow member distributors, both large
and small, the opportunity to maximize their efficiency
while realizing profitable growth.NDC's core distribution is across
the continuum of healthcare, including primary care, acute care, extended
care and dental health. Products distributed into these markets consist
of national brands and NDC private label brands: ABCO and Courier labels.
For additional information, please view www.ndc-inc.com
What is ABCO?
Founded in 1953, ABCO celebrates its 53rd
year as an association of independently-owned medical distributors.
Backed by NDC, ABCO provides contracting, marketing, advertising, leasing,
educational training, distribution and logistical solutions to members
and vendor partners.
About ABCO Dealers, Inc.
ABCO, the first medical distributor buying group, was
established by a group of independent medical product distributors whose
goal was to buy and sell medical products more competitively
through volume purchasing. ABCO provides the benefits of a national
distribution network with the personal service of a local distributor.
ABCO's size and stability has made it a force in the distribution industry.
ABCO combines over half a century of experience serving the acute, primary,
and extended care markets. The national network of ABCO dealers serves
every region in the United States, as well as, Canada,
Caribbean, Guam, and parts of Central America.
ABCO offers its distributor members a strong national identity, ABCO-branded
product, and an executive conference bringing vendors and distributors
together for strategic business purposes and a national sales meeting.
ABCO's founding affiliation with NDC has made the group a dynamic
part of the medical distribution scene.
For additional information, please view http://www.ndc-inc.com/
Quality Services — Superior Products — Caring
People..... Medical Mart — Your exclusive Canadian ABCO Distributor.
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The National Message
A Canadian-owned going concern, Medical Mart is keenly aware of the
challenges to serve a market as diverse and physically expansive as
Canada. From regional preferences for products, to the weather, languages,
labour, governments, cultural, urban and rural differences, Medical
Mart is positioned to meet these preferences as part of an integrated
national structure. The backbone of this structure is the physical network
of distribution facilities constructed and strategically located across
the country to maximize service for our customers.
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